Terms of Service

Please read below our policies, acceptable use policy and terms of using our website and products.

The terms below give you legal rights and their remedies.

Terms of Service

You agree to the following Terms of Service when using any of our hosting plans.

1. Illegal Content / Illegal Usage

HostRush is bound by the laws of New York State and the United States of America. We may also be bound by International Treaties. You agree to use our services for legal purposes and indemnify us for any questionable actions performed directly by you or indirectly by whom you have given access to your account or as a result of negligence arising by not safeguarding your account. Any such activity which comes to our knowledge may result in the suspension or termination of such account either with or without notice solely at our discretion depending on the nature and severity of such activity.

2. No Spam Allowed, Zero Tolerance Policy

Under no circumstances may our servers be used to send unsolicited emails or any type of spam.

3. Refunds and Money Back Guarantee

  • Shared hosting and WordPress hosting plans

    We stand behind our 75 day money back guarantee. If you are not satisfied with our service, we will give you a full refund by method paid. We do however reserve the right to monitor, request further justification from or deny refunds to those clients which repeatedly sign up and then request refunds or which have abused our terms of service.

    The 75 day money back guarantee is applicable if you sign up for a billing period of 75 days or more, eg., you sign up with quarterly or yearly billing. Otherwise, you will be eligible for a 30 day money back guarantee.

  • Virtual hosting

    We take pride in offering high quailty vps products that are capable of performing rigorous production environments. We offer a 30 day money back guarantee on our vps products. One refund per client in a calendar year.

  • Dedicated hosting

    As standard practice in the industry, dedicated servers are non refundable.

Adult, Pornographic Sites are Not Allowed

Adult content is not allowed on our shared servers. If this policy changes, we will edit these Terms of Service.

Data Storage on Shared Plans

The data storage allocated to your account is for the purpose of hosting the domains in your account. You are allowed to use 5GB of your allocated disk space for your personal use and in addition you are allowed to keep backups of your website(s) and database(s). Do not store multiple backups of backups in your account.

No Reverse Engineering

You agree not to reverse engineer, disassemble or decode any software which we license to you.

Unacceptable Content on Our Servers

We do not allow the following content on our servers:

Any site violating US Federal Law, NY State Law or any Law which we are bound to comply with. IRC scripts, Ip Spoofing, Session Hijacking, proxy sites, image/video hosting, multiple audio streaming, commercial video streaming, event broadcasting, mailers and bulk sms scripts, distributed computing scripts, bit torrent. Gaming services, ie Minecraft, Battlefield 3 are allowed on our vps products.

This list is not exhaustive, but a sample of what content is generally prohibited in a shared hosting environment. HostRush staff will have the final say as to what content will be permitted on our severs and the sole remedy will be the prorated refund of services to be calculated from the first day of the subsequent month.

Safeguarding of Your Account

You agree to safeguard your account and keep your passwords secure and limit access to your account to persons affiliated with you and your company.

Indemnification

You agree to indemnify, release, defend and hold harmless HostRush, its owners, agents, officers and employees from any and all claims, demands, losses, causes of action, damage, including but not limited to consequential damage, attorneys' fees and costs or any other liability arising out of the use of any services or products provided by or in connection with HostRush.

Limitation of Liability

You agree that in no event will HostRush, its owners, representatives, agents, officers, employees or any other persons or entities affiliated with it be liable for any direct, indirect consequential, exemplary, incidential, special or punitive damages, including for any lost profits or lost data arising from your use of the services. In the event that any of the limitations of liability cannot be enforced, then HostRush's aggregate liability for liabilities that would have been limited shall not exceed 2 months service which you have paid prior to the action creating the liability.

Updated: Apr-18-2021